Thank you for choosing DIY Party in a Box! We want every rental experience to be fun, easy, and stress-free. Please review the following policies before booking.
A rental date is not guaranteed until a security deposit payment has been received and confirmation has been provided by DIY Party in a Box. Reservations are accepted on a first-come, first-served basis. We recommend booking early to secure your desired party package and rental date.
All rentals are picked up on Friday and returned on Monday unless otherwise agreed upon in writing. Customers are responsible for transporting all rental items safely and securely. Items must be returned by the agreed-upon return time. Late returns may be subject to additional fees.
We understand that plans can change.
In certain situations, including family emergencies, serious illness, or severe weather, Party in a Box may offer a one-time rescheduling credit at its sole discretion. Rental credits must be used within 12 months of the original rental date.
Customers are responsible for all rental items from the time of pickup until the time they are returned. Please treat all equipment with care and use it only for its intended purpose. Customers may be charged for missing, damaged, excessively dirty, or broken items beyond normal wear and tear.
Most DIY Party in a Box rentals can be used indoors or outdoors. However, customers are responsible for monitoring weather conditions and protecting rental items from rain, excessive moisture, high winds, and other potentially damaging conditions. Refunds will not be issued due to unfavorable weather. Rescheduling may be offered when inventory and scheduling permit.
Adult supervision is required whenever rental equipment is being used by children. Customers assume responsibility for the safe use of all rented items and for the supervision of all guests during the rental period.
DIY Party in a Box is not responsible for injuries resulting from misuse, improper setup, lack of supervision, or failure to follow safety guidelines.
If you have any questions regarding our rental policies, please contact us before booking. We are happy to help and want your event to be a success!
Thank you for choosing DIY Party in a Box. We look forward to helping you create unforgettable memories!
It's simple!
DIY Party in a Box operates by scheduled pickups. Customers receive the exact pickup address and pickup instructions prior to their scheduled pickup time. For planning purposes, we are located in the Modena, NY area.
No. Our standard rentals are customer pickup and return. Delivery and pickup may be available for certain rentals based on location, availability, and the size of the order. Please contact us for a quote.
Yes. A refundable security deposit is required for all rentals. The deposit helps protect rental equipment from loss, damage, excessive cleaning, or late returns. Deposits are refunded after all items are returned and inspected.
All rental fees, security deposits, and any applicable delivery fees must be paid before pickup or delivery. Reservations are not guaranteed until required payments and paperwork have been completed.
Our rentals are designed for a full weekend of fun. Pickup is typically on Friday, and returns are typically on Monday unless otherwise arranged.
Normal wear and tear is expected. However, customers are responsible for damaged, lost, stolen, or excessively soiled items during the rental period.
Please contact us immediately if an item is damaged.
Cancellation policies are outlined in your rental agreement. Please contact us as soon as possible if your plans change.
Please return all items in the condition outlined in your rental agreement. Items should be free of excessive dirt, food, debris, decorations, tape, or other materials. If an item is returned excessively dirty beyond normal use, a cleaning fee will be applied and deducted from your security deposit.
DIY Party in a Box proudly serves Modena and surrounding communities.
Absolutely! Additional items may be added based on availability. Contact us as soon as possible so we can update your reservation.
Our rentals are great for:
If you're looking to create a fun, memorable experience, we've got you covered!
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